Your selected package allows for multiple rounds of revisions to accommodate your modifications. You can request changes within this limit as specified in your package details. We are dedicated to providing excellent service and will keep revising until your requirements are met. Any adjustments to the initial design will not result in extra charges. Your updated design will be completed within 48 hours. Please be aware that any change requests made after finalizing website designs will be considered a new order and will incur additional charges.
The refund policy for Vision Craft Agency will be as follows:
Refunds will not be provided under the following circumstances:
Note: Vision Craft Agency reserves the right to reject any project or cancel the contract at its discretion. After the refund, clients forfeit the rights to use the designs, which become the sole property of Vision Craft Agency.
To initiate the refund process, please follow these steps:
Call +1 (855) 994-2020 to contact our customer service team and request your refund.
Start a live chat session to communicate your refund request directly.
Email us at info@visioncraftagency.com with the details of your refund request.
Upon receiving your refund request, we will promptly acknowledge it. Our team will then conduct the necessary analysis, and upon completion, we will proceed with the refund process.
Please be aware that upon receiving a refund, you forfeit any rights to designs provided by Vision Craft Agency. The relevant information will be submitted to Copyright Acquisition Agencies to ensure legal compliance. This measure is taken to uphold the integrity and legality of copyright ownership.
We are committed to surpassing your expectations by dedicating our utmost efforts to meet your needs. Our designers deliver high-quality designs that undergo thorough research and meticulous crafting to ensure excellence and your utmost satisfaction.
Our policy of unlimited revisions guarantees your complete satisfaction with our services. We are committed to exceeding your expectations and consistently aiming for excellence in all aspects of our work.
We are dedicated to ensuring your total satisfaction, which means we will continue making revisions until you are completely content with your design. The number of revisions available to you corresponds with the specifications outlined in your chosen package.
Your complete order will be dispatched to your designated account on the date specified in the Order Confirmation. Furthermore, a confirmation email will be sent to keep you updated.
Kindly note that the turnaround time for your order aligns with the details outlined in your selected package, with a minimum processing time of 2 business days.
For urgent orders requiring expedited delivery, we highly recommend reaching out to our customer support team promptly. We are here to assist you with any urgent requests and ensure your needs are efficiently met.
At Vision Craft Agency, we keep detailed records of all completed designs. In the event that you misplace an order, you can trust our comprehensive system to retrieve and supply you with the precise file you require.
Our committed team is available 24/7 to handle your inquiries, offering the assistance you require whenever you need it.
Vision Craft Agency takes full responsibility for communication conducted through channels associated with "…@visioncraftagency.com" or phone numbers explicitly provided on our official website. We explicitly disclaim liability for any damages arising from communication via contact details not officially endorsed by us.
We guarantee accountability for all information transmitted through our recognized domains. Communication outside these official channels is neither endorsed nor acknowledged by Vision Craft Agency.